Custom DNS and MX record confusion!

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  charlotte633 · Member · Nov 3, 2013 at 10:00 am

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  Hi, yesterday I mapped my domain gemgraphic.co.uk to WordPress. I have two email addresses which use the domain and so have to change my dns. My registrar is Fasthost.co.uk and when I ask for info to sort out my email addresses the only information they give me is to point the mx record to 213.171.216.114 . This does not fit in with the information you request to update dns. I have sent Fasthost a link and a screeshoot of your DNS support pages to show info required and got the following information in reply;
  “You can add it this way. On your MX record section, you can add mailsever.gemgraphics.co.uk with priority 10. You also need to create an A record with mailserver as the hostname then your points to record will be pointed to 213.171.216.114.” I assume I do this at the WordPress end not at Fasthost?
  Another concern I have is that my old website is still showing at gemgraphics.co.uk – I thought it would show my new WordPress website instead. I realise mapping can take a day or two and I only starting the mapping at 6.15pm gmt last night – do I need to be patient or is there something else I need to do to show my wordpress website at http://www.gemgraphics.co.uk?
  Grateful for any help to resolve this soon, thanks, Charlotte
  PLEASE NOTE: I have changed my contact email address on this correspondence as (email visible only to moderators and staff) is not available a the moment.

  The blog I need help with is: (visible only to logged in users)

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  charlotte633 · Member · Nov 3, 2013 at 11:00 am

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  Hi, just an update. Since my last message I have managed to update my Custom dns records. The following was validated and saved;

  CNAME autodiscover mailserver.gemgraphics.co.uk.
  MX 10 mailserver.gemgraphics.co.uk.
  A mailserver 213.171.216.114

  I believe I have to wait 24hrs for updating? And this will get my domain email addresses back in working order?
  Thanks, Charlotte

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  charlotte633 · Member · Nov 3, 2013 at 11:04 am

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  Yay, my new WordPress website is now showing as http://www.gemgraphics.co.uk !
  I should just be patient :-)

  Charlotte

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  eurello · Staff · Nov 3, 2013 at 5:17 pm

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  Hi Charlotte – Fantastic! Yes, it can take some time for changes to DNS to resolve. I’m glad you’re set now – let us know if you need anything else. :)