custom domain issue

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  worldbinglobalbox · Member · Mar 16, 2023 at 11:19 am

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  custom domain connecting issue

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 16, 2023 at 3:41 pm

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  Hi there!

  It looks like you still need to update the domain at your domain registrar to use WordPress.com nameservers.

  Log into your domain registrar and change the domain NS records to use:

  • ns1.wordpress.com
  • ns2.wordpress.com
  • ns3.wordpress.com

  Once those NS changes are saved, it can take anywhere from a few hours to 48 hours for the changes to fully propagate across the internet. Then you can set the domain to be your primary domain by following these steps:

  

  Domains » Set a Primary Address

  in WordPress.com Support

  2 min read

  Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site address

  In the future, since you have a Business plan, you have access to priority email and live chat support. You can access this priority support from your account page, where you can get help more quickly than by posting in the free public support forums.

  https://wordpress.com/help/contact

  I hope that helps! Let us know if you still have trouble.