custom domain mapping with aruba doesn't work
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Hi, I have correctly changed dns settings with my domain provider aruba.it to use WordPress nameservers: ns1.wordpress.com and ns2.wordpress.com to map the domain promuoviamoarte.it to my wordpress website.
But after more than two weeks, if I browse to http://www.promuoviamoarte.it the website doesn’t show up, neither I am unable to access my email (email visible only to moderators and staff)
thanks
The blog I need help with is: (visible only to logged in users)
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It doesn’t appear the the nameserver change went through. Please see whois info here:
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The domain provider (Aruba) sent me this reply after I opened a trouble ticket:
Risultato verifica configurazione: FAILED
<?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?>
<dnsValidator:result xmlns:dnsValidator=”it.nic.dns.validator” version=”2.0″>
<domain>promuoviamoarte.it.</domain>
<status>FAILED</status>
<validationId>9cf641bc-ba00-4957-930b-21af8b62805e</validationId>
<validationDate>2014-11-24T17:02:14.532+01:00</validationDate>
<nameservers>
<nameserver name=”ns1.wordpress.com.”>
<address type=”IPv4″>192.0.80.93</address>
</nameserver>
<nameserver name=”ns2.wordpress.com.”>
<address type=”IPv4″>69.174.248.148</address>
</nameserver>
</nameservers>
<tests>
<test name=”NameserversResolvableTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NameserversAnswerTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NameserverReturnCodeTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”AATest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”NSCompareTest” status=”FAILED”>
<nameserver name=”ns1.wordpress.com.” status=”FAILED”>
<detail queryId=”3″>Nameservers list [ns1.wordpress.com., ns2.wordpress.com.] different to NS Records: [ns1.wordpress.com., ns2.wordpress.com., ns3.wordpress.com.]</detail>
</nameserver>
<nameserver name=”ns2.wordpress.com.” status=”FAILED”>
<detail queryId=”4″>Nameservers list [ns1.wordpress.com., ns2.wordpress.com.] different to NS Records: [ns1.wordpress.com., ns2.wordpress.com., ns3.wordpress.com.]</detail>
</nameserver>
</test>
<test name=”NSCountTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”CNAMEHostTest” status=”FAILED”>
<detail name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
<detail name=”mx.promuoviamoarte.it.” status=”FAILED” queryId=”3″>Unresolvable host mx.promuoviamoarte.it.</detail>
</test>
<test name=”IPCompareTest” skipped=”true”/>
<test name=”MXCompareTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”MXRecordIsPresentTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”SOAMasterCompareTest” status=”SUCCEEDED”>
<nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
<nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
</test>
<test name=”IPSoaTest” skipped=”true”/>
</tests>
<queries>
<query id=”1″>
<queryFor>ns1.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 10337
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 0
;; QUESTIONS:
;; ns1.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns1.wordpress.com. 14400 IN A 192.0.80.93;; AUTHORITY RECORDS:
wordpress.com. 14400 IN NS ns1.wordpress.com.
wordpress.com. 14400 IN NS ns2.wordpress.com.
wordpress.com. 14400 IN NS ns5.wordpress.com.
wordpress.com. 14400 IN NS ns3.wordpress.com.
wordpress.com. 14400 IN NS ns6.wordpress.com.
wordpress.com. 14400 IN NS ns4.wordpress.com.;; ADDITIONAL RECORDS:
;; Message size: 155 bytes</result>
</query>
<query id=”2″>
<queryFor>ns2.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 38132
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 0
;; QUESTIONS:
;; ns2.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns2.wordpress.com. 14400 IN A 69.174.248.148;; AUTHORITY RECORDS:
wordpress.com. 11261 IN NS ns5.wordpress.com.
wordpress.com. 11261 IN NS ns2.wordpress.com.
wordpress.com. 11261 IN NS ns1.wordpress.com.
wordpress.com. 11261 IN NS ns3.wordpress.com.
wordpress.com. 11261 IN NS ns4.wordpress.com.
wordpress.com. 11261 IN NS ns6.wordpress.com.;; ADDITIONAL RECORDS:
;; Message size: 155 bytes</result>
</query>
<query id=”3″>
<queryFor>promuoviamoarte.it.</queryFor>
<type>ANY</type>
<destination>ns1.wordpress.com./[IPAddress(address=/192.0.80.93, family=1)]</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 24777
;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
;; QUESTIONS:
;; promuoviamoarte.it., type = ANY, class = IN;; ANSWERS:
promuoviamoarte.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
promuoviamoarte.it. 300 IN A 192.0.80.250
promuoviamoarte.it. 300 IN A 66.155.9.238
promuoviamoarte.it. 300 IN A 192.0.81.250
promuoviamoarte.it. 300 IN A 76.74.254.123
promuoviamoarte.it. 86400 IN NS ns1.wordpress.com.
promuoviamoarte.it. 86400 IN NS ns2.wordpress.com.
promuoviamoarte.it. 86400 IN NS ns3.wordpress.com.
promuoviamoarte.it. 14400 IN MX 10 mx.promuoviamoarte.it.
promuoviamoarte.it. 300 IN A 66.155.11.238
promuoviamoarte.it. 300 IN A 76.74.254.120;; AUTHORITY RECORDS:
;; ADDITIONAL RECORDS:
mx.promuoviamoarte.it. 14400 IN CNAME promuoviamoarte.it.
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14400 IN A 69.174.248.148
ns3.wordpress.com. 14400 IN A 207.198.112.47;; Message size: 327 bytes</result>
</query>
<query id=”4″>
<queryFor>promuoviamoarte.it.</queryFor>
<type>ANY</type>
<destination>ns2.wordpress.com./[IPAddress(address=/69.174.248.148, family=1)]</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 35660
;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
;; QUESTIONS:
;; promuoviamoarte.it., type = ANY, class = IN;; ANSWERS:
promuoviamoarte.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
promuoviamoarte.it. 300 IN A 76.74.254.123
promuoviamoarte.it. 300 IN A 66.155.9.238
promuoviamoarte.it. 86400 IN NS ns1.wordpress.com.
promuoviamoarte.it. 86400 IN NS ns2.wordpress.com.
promuoviamoarte.it. 86400 IN NS ns3.wordpress.com.
promuoviamoarte.it. 14400 IN MX 10 mx.promuoviamoarte.it.
promuoviamoarte.it. 300 IN A 192.0.80.250
promuoviamoarte.it. 300 IN A 76.74.254.120
promuoviamoarte.it. 300 IN A 66.155.11.238
promuoviamoarte.it. 300 IN A 192.0.81.250;; AUTHORITY RECORDS:
;; ADDITIONAL RECORDS:
mx.promuoviamoarte.it. 14400 IN CNAME promuoviamoarte.it.
ns1.wordpress.com. 14400 IN A 192.0.80.93
ns2.wordpress.com. 14400 IN A 69.174.248.148
ns3.wordpress.com. 14400 IN A 207.198.112.47;; Message size: 327 bytes</result>
</query>
<query id=”5″>
<queryFor>ns3.wordpress.com.</queryFor>
<type>ANY</type>
<destination>local resolver</destination>
<result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 8731
;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 1
;; QUESTIONS:
;; ns3.wordpress.com., type = ANY, class = IN;; ANSWERS:
ns3.wordpress.com. 14400 IN A 207.198.112.47;; AUTHORITY RECORDS:
wordpress.com. 11260 IN NS ns1.wordpress.com.
wordpress.com. 11260 IN NS ns3.wordpress.com.
wordpress.com. 11260 IN NS ns6.wordpress.com.
wordpress.com. 11260 IN NS ns5.wordpress.com.
wordpress.com. 11260 IN NS ns2.wordpress.com.
wordpress.com. 11260 IN NS ns4.wordpress.com.;; ADDITIONAL RECORDS:
ns2.wordpress.com. 14399 IN A 69.174.248.148;; Message size: 171 bytes</result>
</query>
</queries>
</dnsValidator:result> -
I’m not sure why they are telling you that. I am still not seeing the correct nameservers for promuoviamoarte.it:
http://who.is/whois/promuoviamoarte.it
These are the nameservers that I’m seeing reported:
dns.technorail.com
dns2.technorail.com
dns3.arubadns.net
dns4.arubadns.cz
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