Custom Domain Refund

• 

  saltgrass · Member · Nov 7, 2012 at 4:13 pm

  • Copy link
  • Add topic to favorites

  Hello, I just bought a domain just a couple of hours ago, then I deleted it. Now, I would like to get my $13 back. How do I go about doing this since I have already permanently deleted the blog?
  Blog url:

• 

  saltgrass · Member · Nov 7, 2012 at 5:23 pm

  • Copy link

  Bump.

• 

  timethief · Member · Nov 7, 2012 at 6:01 pm

  • Copy link

  As you deleted the blog you cannot follow the instructions to request a refund through your dashboard. Therefore, I have flagged this thread for Staff assistance. Please be patient while waiting.

• 

  timethief · Member · Nov 7, 2012 at 6:02 pm

  • Copy link

  Please post both of the URLs ie. of the domain and of the deleted .wordpress.com blog.

• 

  saltgrass · Member · Nov 7, 2012 at 6:11 pm

  • Copy link

  kineticwoman.wordpress.com is the domain that I bought and deleted permanently.

• 

  timethief · Member · Nov 7, 2012 at 6:15 pm

  • Copy link

  You did not buy http://kineticwoman.wordpress.com
  The top level fomain here is wordpress.com
  All of our blogs are on .wordpress.com sub-domains.
  No .wordpress.com URLs are for sale.
  When we purchase a domain we map from our underlying .wordpress.com sub-domain like mine http://onecoolsite.wordpress.com/ to our domain http://oneccoolsitebloggingtips.com

• 

  saltgrass · Member · Nov 7, 2012 at 6:17 pm

  • Copy link

  According to my receipt I bought it. And when I bought it, it said that I have 48 hours to get a full refund. So who can help me with this problem?

• 

  timethief · Member · Nov 7, 2012 at 6:17 pm

  • Copy link

  Rats! I have eyestrain and I made a typo in the last link I posted. I should have typed http://onecoolsitebloggingtips.com

  Which domain did you purchase?

• 

  saltgrass · Member · Nov 7, 2012 at 6:18 pm

  • Copy link

  “Your WordPress.com Upgrade was purchased successfully.

  Item: Domain Mapping for http://kineticwoman.wordpress.com
  Cost: $13″

• 

  timethief · Member · Nov 7, 2012 at 6:25 pm

  • Copy link

  You purchased domain mapping from the free sub-domain http://kineticwoman.wordpress.com to a domain which is
  http://kineticwoman.com/
  Staff will assist you with securing a refund. Please be patient while waiting.

• 

  saltgrass · Member · Nov 7, 2012 at 6:26 pm

  • Copy link

  Thank you.

• 

  kathrynwp · Staff · Nov 7, 2012 at 8:04 pm

  • Copy link

  Hi there – I’ve issued a refund for your domain-mapping upgrade. It can take 1-2 weeks for the refund to be reflected on your statement.

  If you need anything else, just let me know.

• 

  saltgrass · Member · Nov 7, 2012 at 8:06 pm

  • Copy link

  Thank you very much.

• 

  kathrynwp · Staff · Nov 7, 2012 at 8:06 pm

  • Copy link

  My pleasure. :-)