Custom domain SSL intermittently failing – ERR_SSL_PROTOCOL_ERROR

  • Unknown's avatar

    Hello Support Team,

    I’m having an SSL issue with my custom domain checklyst.xyz connected to my WordPress.com site.

    Current state:

    • DNS is correctly configured at Namecheap using Namecheap BasicDNS
    • A records:
      • 192.0.78.24
      • 192.0.78.25
    • CNAME:
      • www → checklyst.xyz
    • Domain shows Connected and SSL: Active in the WordPress.com dashboard

    Problem:

    • HTTPS intermittently worked earlier (including in Incognito)
    • https://www.checklyst.xyz briefly worked, then stopped
    • Both https://checklyst.xyz and https://www.checklyst.xyz now return
      ERR_SSL_PROTOCOL_ERROR across browsers (Chrome, Edge)
    • This behavior started after DNS and nameserver changes were completed and stabilized

    This appears to be an edge SSL provisioning / sync issue, not a DNS issue.

    Request:
    Please force SSL re-provisioning and edge cache refresh for both:

    • checklyst.xyz (apex/root)
    • www.checklyst.xyz

    DNS is already correct and stable; I have stopped making changes.

    Thank you for your help.

    Best regards,
    Rahul

    The blog I need help with is: (visible only to logged in users)

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