Custom domain still down

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  seshatwuji · Member · May 9, 2015 at 1:11 am

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  I’m a premium account and created my new domain and registered it but the DNS is still down,

  My URL I’d like it linked to is http://seshatwuji.wordpress.com/.

  Can anybody help get this up and running please?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2015 at 2:21 am

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  Although thisiswuji.ca has been registered, it is not using WordPress.com nameservers. To learn about how to correctly map an existing domain, please see our documentation. http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domain

  We require that your name server configuration include only the following servers or their numeric equivalents:
  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

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  lizthefair · Member · May 9, 2015 at 2:38 pm

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  I see that you’ve mapped thisiswuji.ca to your account, but you didn’t register it. Based on a whois lookup, I’m not showing the domain as registered at all.

  Since you have the premium upgrade, domain registration is included in what you’ve already paid. I recommend we remove your current mapping subscription so you are able to register the domain with us.

  Let me know if that works for you. If so I’ll remove the existing domain mapping and point you towards the beginning of the domain registration process.