Custom Domain Unable to be Mapped

• 

  artcrimenz · Member · Oct 14, 2015 at 3:29 am

  • Copy link
  • Add topic to favorites

  The registered domain name artcrime.nz dns was pointed at NS#.WORDPRESS.COM and the mapping feature would not pick it up.

  The blog I need help with is: (visible only to logged in users)

• 

  jameswelbes · Member · Oct 14, 2015 at 3:43 am

  • Copy link

  Hi there,

  according to http://www.whatsmydns.net the domain artcrime.nz is not pointing to NS#.wordpress.com

  I would check with your DNS host and make sure you did it right.

• 

  artcrimenz · Member · Oct 14, 2015 at 6:54 pm

  • Copy link

  Hi James

  Thanks for that, unfortunately the reason it’s not pointed there at the moment is because I’ve set it to just redirect to the wordpress site as a temporary solution.

  Would having the DNS point to the right place help figure out the cause of the issue?

• 

  jameswelbes · Member · Oct 15, 2015 at 3:16 am

  • Copy link

  yeah, it might help.

  Make sure you’ve done all the steps listed here:

  https://en.support.wordpress.com/map-existing-domain/

  and if it’s not working, we’ll see about troubleshooting it.

• 

  auxclass · Member · Oct 15, 2015 at 3:23 am

  • Copy link

  It does not seem you have domain mapping per the link above – did you have an error when you tried to purchase the domain mapping upgrade?

  No Domain Mapping Found

  There is no domain mapping upgrade for artcrime.nz. If you would like to use this domain you will first need to set up domain mapping.

• 

  amightywp · Member · Oct 15, 2015 at 6:25 pm

  • Copy link

  Hi there,

  We had to create a zone record for artcrime.nz in order for the mapping to be able to be created. I have done so, and now you should be able to map it. Give it a few hours and then go ahead and give it a try!

  Let me know if it still doesn’t work and I’ll take another look at it for you. :)

• 

  artcrimenz · Member · Oct 15, 2015 at 9:13 pm

  • Copy link

  Hi amightywp

  I just tried again and I got the same error

  “Sorry but artcrime.nz has not been registered yet therefore cannot be mapped.”

  I have redirected my domain to point at wordpress but it will take ,apparently , till 5 past the hour to update (about 60 minutes from now) so I’ll try again soon.

  Thanks for your help

• 

  artcrimenz · Member · Oct 18, 2015 at 9:35 pm

  • Copy link

  Hi there

  I’ve had my domain pointed at NS1/2/3.WORDPRESS.COM for almost a week now and still the mapping system can’t seem to recognise my registered domain name.

  I was wondering if there were any other steps I could take?

  Thanks

• 

  helper-brucea · Member · Oct 26, 2015 at 3:20 pm

  • Copy link

  Hello @artcrimenz – I’ve sent you an email so we can work on this issue.