Custom Excerpt Is not Working

  • Unknown's avatar
    robertdornblogger · Member ·

    Hello,

    I have selected the option of custom excerpt of around 55 words for all my posts , but since few days ,previously published posts are showing the custom excerpt effectively but newly published articles are not showing excerpt but a view of full article is showing which doesn’t look better.

    can you please check and fix the same, category link is appended here through which you can analyze the error.

    tennisunit.com/racquets-reviews/

    looking forward for quick resolution.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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