Custom fields

  • Unknown's avatar

    When I create a custom field under a field group and update it, the field I created shows up under pages, but when I finish updating the actual content under the edit page section, it does not show up on the website. Why is that?

    The site I need help with is ascissolutions.com. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

  • Unknown's avatar

    It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    The WordPress.org forums are a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

    You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

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