Custom Font won't Save – Gives an error code 400:unknown font?

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  ccdallas · Member · Jun 16, 2011 at 4:56 pm

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  I go all the way to save the custom font I have chosen, and it gives me a weird error code…something about code 400: unknown font name.

  Have can I get my custom fonts to save to my blog?
  Blog url: http://catholiccharitiesofdallas.wordpress.com/

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  staff-blorbo · Staff · Jun 16, 2011 at 5:48 pm

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  Can you please try one more time and let us know how it goes?

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  ccdallas · Member · Jun 16, 2011 at 5:50 pm

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  I tried it again and still gives me the following error message ….

  There was a problem with the data submitted to the font service. ( 400: Invalid ‘name’ parameter ) Please try again or contact support.

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  staff-blorbo · Staff · Jun 16, 2011 at 7:41 pm

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  Hm, I’d like to rule-out the possibility of a browser-specific issue.

  Would you please try a different browser, like Chrome or Firefox?

  http://www.google.com/chrome/

  http://www.mozilla.com/en-US/firefox/

  If that doesn’t work, can you tell me which font you’re picking and the exact steps that you’re following?

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  ccdallas · Member · Jun 16, 2011 at 8:50 pm

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  Both browsers are producing the error

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  staff-blorbo · Staff · Jun 16, 2011 at 8:52 pm

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  Can you tell me which font you’re picking and the exact steps you’re following?

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  ccdallas · Member · Jun 16, 2011 at 8:58 pm

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  I go to my dashboard and select “Custom Design”. From there I click “Font” on the tabs at the top (or I have also tried clicking the “Get Started Now” button. Then, I selected “FF Market” for both the Theme font and Title font. Puritan for the body font. Then I click “Save fonts”.

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  ccdallas · Member · Jun 16, 2011 at 8:59 pm

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  Wow – I walked through those steps again and it FINALLY worked. Not sure what was different, but it worked this time. Thanks!