custom fonts not working properly

  • Unknown's avatar

    I recently upgraded to the custom design option. When i go to change my fonts, I’m able to select them and save them, and I get a message that says changes were saved successfully. Then the fonts on my blog change as expected. A few hours later, it reverts back to the default theme font. When I go back in to change the fonts again, it shows that the fonts that are currently being used are the custom fonts, but this is not the case. Also sometimes when I go into the font editor and preview changes, I’m getting a strange error message: “There was a problem loading the preview. Save your current changes or refresh the window to start over.” When I reload, same problem, same message. I don’t get that message every time, and again when I save the changes it says they were successfully changed.

    What’s going on? Is anyone else having this problem. Is typekit not working properly? Please help. Thanks in advance.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    First of all, what browser and version are you using? Try clearing the cache and cookies following these instructions: http://en.support.wordpress.com/browser-issues/

    I do see from the source code of your blog that Typekit is enabled, and to me it looks like the fonts are different from the demoblog for Spectrum, but I’m not sure what fonts I’m supposed to be seeing there.

  • Unknown's avatar

    By the way, you may want to bookmark this for reference http://status.typekit.com/

  • Unknown's avatar

    Thanks for the link. Their page says everything is up and running, but I’ve still had issues with it displaying properly today. It seems to be happening less frequently today, but still not working the way it should.

    I’m using Firefox on 2 computers, 1 is version 5.0.1, and the other is 3.6.4. The same thing is happening on both machines. Also, when I pull up the blog using safari on my iphone it’s working intermittently. sometimes when I refresh the screen it comes back, sometimes not. I tried clearing the cache and cookies, and it worked for a little while, but then it still reverted back. I feel like I shouldn’t have to go to such lengths to get my blog to look the way I’ve set it up to.

  • Unknown's avatar

    I checked http://visionforyou.wordpress.com/ just now and the custom fonts look to be working properly from what I can tell. If you see the problem happen again, can you let me know if you see any error messages displayed? Look around in your browser to see if there are any triangle shaped warning icons or anything like that which may provide some hints for what is happening on your end.

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