Custom Header Appears in Firefox, but NOT IE…?

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  aroundtherings · Member · Oct 27, 2009 at 7:20 pm

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  I need help please! I uploaded a custom header graphic for my blog (the exact size it specified). It appears perfectly in Firefox, yet it does not appear at all in Internet Explorer. This is a company blog and my boss uses IE so I need help ASAP! Thank you in advance! :)

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Oct 27, 2009 at 10:32 pm

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  We need a link to the blog. We cannot help if we cannot see it.

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  carmenpiranha · Member · Oct 27, 2009 at 10:44 pm

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  If the blog is aroundtherings, I see a dynamic graphic in IE7 – North, then Breakthrough, then bicyclists.

  Under that is another header with Around the Rings with a flame, and your page tabs.

  If you are using IE8, it is my understanding that it can be a little buggy yet on some things.

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  thesacredpath · Member · Oct 28, 2009 at 1:12 am

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  I see the image just fine also. With IE8, they might have to use compatibility view. IE8 and IE7 are very different browsers under the hood and the two are actually not compatible. What looks right in one may not look right in another: http://blogs.msdn.com/ie/archive/2008/08/27/introducing-compatibility-view.aspx .

  Also, when saving images for use on the web, save them in sRBG colorspace. The header image you have up is in CMYK, and that can cause issues. Most browsers will do a conversion, but it is just one more thing the browser has to do, and in some cases using CMYK colorspace may give you very unexpected results in the colors of your image as the browser converts things and turns it into RGB.

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  aroundtherings · Member · Oct 28, 2009 at 1:26 pm

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  Sorry — I thought it displayed the blog link:

  http://aroundtherings.wordpress.com

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  thesacredpath · Member · Oct 28, 2009 at 3:32 pm

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  Try the compatibility view thing I suggested for IE8. My PC laptops have already been packed away for my upcoming move so I cannot test things right now.

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  aroundtherings · Member · Oct 28, 2009 at 4:02 pm

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  Your suggestion to save the graphic as an RGB instead of a CMYK worked! wow – I never would have thought that! Thanks! :O)

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  thesacredpath · Member · Oct 28, 2009 at 4:53 pm

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  I had a sneaky feeling either that or the compatibility view setting might be the issue.

  The web is RGB. Firefox, Safari, and I believe a few others are designed to convert any images they run into that are not RGB into RGB. Internet Explorer – at least the version you were using – obviously did not have that capability built into it. Interestingly Safari will even properly display a native photoshop image (.psd) inserted into a web page. No other browser will.