Custom header crashed site

heathergoodwin1006 · Member · Mar 11, 2011 at 11:06 pm
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I updated my custom header, now wordpress won’t open. Help

The blog I need help with is: (visible only to logged in users)
timethief · Member · Mar 11, 2011 at 11:38 pm
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Please contact Staff directly using this link > http://en.support.wordpress.com/contact/
raincoaster · Member · Mar 11, 2011 at 11:41 pm
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If you can still get into your dashboard, upload something ANYTHING else in your header.
timethief · Member · Mar 11, 2011 at 11:46 pm
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@shreveportbossierhomes

I just checked here http://ismyblogworking.com/nestrealtyshreveport.com and not only is the blog broken but it’s not hosted by wordpress.COM at all. So we cannot help you and neither can wordpress.COM Staff.
The blog is hosted at Web hosting: godaddy.com.

Please post to http://wordpress.ORG/support/
raincoaster · Member · Mar 12, 2011 at 12:00 am
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But http://shreveportbossierhomes.wordpress.com/ is.
timethief · Member · Mar 12, 2011 at 12:04 am
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You’re right. See here >
http://ismyblogworking.com/shreveportbossierhomes.wordpress.com/
auxclass · Member · Mar 12, 2011 at 12:13 am
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The name servers for shreveportbossierhomes.com/ seem to go to Godaddy. Clicking on their name and trying to go to shreveportbossierhomes.wordpress.com/ dumps you at: nestrealtyshreveport.com/

You end up at a blank page with this as the main code:
```
<frameset rows="100%,*" border="0">
  <frame src="http://shreveportbossierhomes.wordpress.com" frameborder="0" />
  <frame frameborder="0" noresize />
</frameset>
```
airodyssey · Member · Mar 12, 2011 at 12:19 am
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@shreveportbossierhomes : It looks like a typical case of infinite loop. The __.wordpress.com URL redirects to the GoDaddy domain, which redirects to the __.wordpress.com URL. Did you buy the site redirect upgrade by any chance? Or the domain mapping upgrade?
auxclass · Member · Mar 12, 2011 at 12:21 am
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A search on site:http://nestrealtyshreveport.com – has a few cached pages that are from Jan 16, 2011 that is also blank. Maybe this has been an ongoing issue?
heathergoodwin1006 · Member · Mar 13, 2011 at 1:13 am
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I’ve had no problems until I changed themes and uploaded a custom header. I ablsolutely can’t get to my dashboard as the page won’t load. @airodyssey: should I undo the site redirect upgrade?
heathergoodwin1006 · Member · Mar 13, 2011 at 1:20 am
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Oh, and how would I do that since it won’t load?
airodyssey · Member · Mar 13, 2011 at 1:51 am
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Maybe you should contact staff directly and explain your problem. If there is any changes that they see that caused the problem, they would be in a better position to undo it:

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