Custom Header Image is not displayed

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  mailmevenky · Member · Dec 19, 2011 at 4:17 pm

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  Hi,
  I was using a different theme and now have changed it to Koi. Initially Header image was displaying correctly and very recently it has disappeared. :( Eve after several uploads, the Custom Header Image for my blog has not appeared. Image link:http://dvaitavedanta.wordpress.com/?attachment_id=2563. Even the images which are inside Media library are also not displayed correctly.

  Please help!! :(

  Regards
  Venkatesh Rajendran

  The blog I need help with is: (visible only to logged in users)

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  panaghiotisadam · Member · Dec 19, 2011 at 4:24 pm

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  I’m seeing a header image on http://dvaitavedanta.wordpress.com/ (a composite image with captions). try clearing your browser’s cache and cookies.

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  mailmevenky · Member · Dec 19, 2011 at 4:39 pm

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  Thanks, but still I could not see the Header Image,even after clearing the cookies/cache, from IE,Firefox and Chrome.

  Please let me know why this issue persists from my side.

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  gaianarchaos · Member · Dec 19, 2011 at 4:48 pm

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  i use structure, and have not seen the featured image in the header for a couple of months. i assumed this was because of issues with my ubuntu-driven netbook, and that it would show up with most windows-based machines. i don’t know if this is the case.

  i’ve noted this in the past, but the problem continues.

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  panaghiotisadam · Member · Dec 19, 2011 at 5:16 pm

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  @gaianarchaos: The blog linked to your username is using Modularity Lite, not Structure. Link to the blog in question please.

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  timethief · Member · Dec 19, 2011 at 11:00 pm

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  @dvaitavedanta
  I do not know why you cannot see the image which panaghiotisadam and I can clearly see. That does sound like a browser issue to me.

  Exactly which browser and which version are you using?
  If you aren’t sure click this link to find out.

  You can upgrade any outdated browser version here.

  How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  Are you using http:// or https:// see http://en.support.wordpress.com/https/ Sometimes using the opposite resolves the issue.

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  discerningeyesmouthpiece · Member · Dec 20, 2011 at 12:21 am

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  I am using the Structure theme and experiencing the same issue of not being able to view my header image. I’ve tried to view the page on my desktop and on my Android Mobile phone and have the same problems, please help.
  http://discerningeyesmouthpiece.wordpress.com/

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  discerningeyesmouthpiece · Member · Dec 20, 2011 at 12:23 am

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  @dvaitavedanta, I am seeing a header image on you site too, can someone check mine and respond.
  Thanks

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  timethief · Member · Dec 20, 2011 at 12:41 am

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  @discerningeyesmouthpiece
  The Structure theme has unusual features. When problems arise it’s because members don’t comprehend how that theme is designed to operate. This article is an excellent resource Introduction to the Structure Theme. What’s critical is to optimize all images, including featured images and pre-size them to the required specifications for the theme before you upload them.