Custom Header Wont Change

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  devoteddoers · Member · Dec 9, 2013 at 10:34 pm

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  I am using a theme that allows you to customize the header, however i have uploaded my custom logo and hit save numerous times but nothing changes on my site devoteddoers.com

  please help

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 9, 2013 at 11:45 pm

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  Hi there,

  Please note that your site: devoteddoers.com is running a self-hosted/installed version of WordPress (using the free WordPress.org software). You’ve reached support for the free blogs hosted at WordPress.com.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress at:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  Please note that I do see a custom header image uploaded on your WordPress.com site: devoteddoers.wordpress.com; however, you have set devoteddoers.com as your primary domain when you go to Store > Domains in your account, so it is redirecting to your self-hosted WordPress.org site. If you set devoteddoers.wordpress.com as you primary domain you can see to two different sites.

  Feel free to reach out if you have any questions!

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  devoteddoers · Member · Dec 11, 2013 at 4:08 pm

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  Thank you for your quick response. So is the solution to my problem to set my prinary domain to devoteddoers.wordpress.com ?

  and will setting devoteddoers.wordpress.com as my primary domain disrupt anything?

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  devoteddoers · Member · Dec 11, 2013 at 4:17 pm

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  under Store/Domain I am getting a messge that my DNS is set up in correct? Can you help me with this as well please? Or should i go to wordpress.org ?

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  gracejiyoung · Member · Dec 11, 2013 at 6:57 pm

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  Hi there,

  I’m not quite sure what you would like to do. Would you like to use your WordPress.com blog or your self-hosted WordPress.org blog? Your mapping is set up correctly, in that you are having your WordPress.com domain (devoteddoers.wordpress.com) point to the domain (devoteddoers.com) which is self-hosted using WordPress.org software.

  If you are having issues with the content of your blog at devoteddoers.com please go to WordPress.org. If you no longer want to use your self-hosted site and would like to continue with your blog at WordPress.com I’d be more than happy to assist you.

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  devoteddoers · Member · Dec 11, 2013 at 7:06 pm

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  I got self hosting because i did not have a plug in options on my wordpress dashboard. When i switched to self hosting initially i had plug in’s ,but i just realized the plug in option had disappeared again.

  I want my custom header to show and i want plugins and all the features associated with wordpress.com.

  and i want my domain name to be devoteddoers.com (no wordpress following)

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  gracejiyoung · Member · Dec 11, 2013 at 7:16 pm

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  I understand now. Please direct these questions to WordPress.org.

  WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress at:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  I don’t have access to your blog from here at WordPress.com, so I wouldn’t be able to assist you. I’m sorry I couldn’t be of more help.

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  devoteddoers · Member · Dec 12, 2013 at 1:17 pm

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  thank you