Custom Header won't upload

  • Unknown's avatar
    lisafindley · Member ·

    I’ve uploaded two different custom headers to my Twenty Eleven theme blog before, so I’m not sure why it’s not working this time. I browse for the file, hit upload, and then it spins on “Connecting” for a long time. Eventually it kicks over to a blank page that is supposed to be the page I crop the photo and save on, but it never actually loads. Thoughts?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member ·

    Crop and size the image in an image editing program to the exact dimensions asked for in the theme you are using (listed on the appearance > header page) and then upload that image so that it does not have to be resized or cropped via wordpress. Make sure and save it as a JPG, PNG or GIF and make sure it is saved in sRGB colorspace (not Adobe RGB or CMYK) before uploading it.

  • Unknown's avatar
    lisafindley · Member ·

    Thanks! It’s never had a problem resizing before, but that seems to have been the issue here, and now it’s resolved. Appreciate the help.

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