Custom HTML and Pop Ups

  • Unknown's avatar
    coledholland · Member ·

    Hi I am trying to add a custom pop up for my site and I tested the popups on a html viewer and made a test html file and the popups work correctly as intended but on my site, they seem to not function as intended is there anyone who is aware of why they dont work as intended?

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • staff-jeev · Staff ·

    Hello there

    Thanks for sharing the details! Could you let us know how you added the custom HTML popup to your site? If you followed any specific steps or instructions, feel free to share them so we can take a closer look.

    It would also be helpful to understand your goal with the popup. What are you trying to achieve with it? We’d be happy to explore easier or alternative ways to help you implement it effectively.

    Since your site is on the WordPress.com Business plan, you also have access to live chat support for quicker assistance. You can reach out to us anytime via chat as mentioned here https://wordpress.com/support/help-support-options/#expert-support

    Looking forward to your response so we can assist further!

  • The topic ‘Custom HTML and Pop Ups’ is closed to new replies.