Custom HTML not rendering
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My site was not renewed on time due to a credit card payment failure and it went into basic mode before I could activate it back again. However, ever since this happened, though it is in the Creator plan, it no longer recognizes the existing HTML code embedded into all the posts. Please help!
A Desert Tale – The Sands of Sahara
You can see how the code is rendering as code itself. I can sometimes see the widget while I do the preview in the draft mode. However throughout the site this is broken
The blog I need help with is: (visible only to logged in users)
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Hey there,
Your site is using Javascript, which is not supported without a plugin. It sounds like the site was reverted after the plan expired causing the raw code to display. There are two options we can use to fix the code. The first is to revert the site to how it was before the expiration:
If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Creator or Entrepreneur plan again. Do this as quickly as possible because the site’s plugins are remHowever, this will remove any new content you have added since the plan was restored. The second option is to reinstall the plugin used to add the code functionality and add the code back using the plugin.
Hope this helps!
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