Custom menu problem (Customized Origin)
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I’ve created a custom menu on my (extremely new) blog, but am having problems with cursor navigation.
I have three top level columns (‘Productions’, ‘Blog’, and ‘Contact’), which reveal sub-menus. To take just one as an example:
‘Productions’, a custom link (i.e. nothing but a menu header)
–> ‘Another Country (Spring 2013)’ (another custom link)
–> reveals 11 sub-menu topics leading to pages (‘The Show’, ‘Tickets’, ‘News’, etc.).The problem: it is very difficult to move the pointer from ‘Another Country’ to any of the sub-menu topics. Usually, the menu just minimizes. Only about 1 in every 15 or so times do I actually succeed in clicking on the sub-menu. Have I done something very foolish in the construction of the menu, or is this a theme glitch?
Any help and advice very much appreciated!
The blog I need help with is: (visible only to logged in users)
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Have I done something very foolish in the construction of the menu, or is this a theme glitch?
There is no theme glitch. The theme is performing the way it is designed to perform.
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No, it’s not performing the way it should: when you hover over Productions then Another Country, there should be no space between that tab and the flyout next to it.
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Hi again,
This thread has been flagged for Themes Staff attention as we Volunteers can’t deal with this and only they can. Please be patient while waiting. -
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Note that it’s the weekend and a brilliant outcome may not take place until Themes Staff actually click into this thread and become aware of the issue.
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I’m having a similar problem on the SUNDANCE theme…. mouse on top-level item displays sub-menu, and the moment I attempt to mouse onto the sub-menu items they disappear (you called it “minimized”). I have only been able to get the sub-menu to STAY onscreen if it “drag” the top-level item downward onto the sub-menu… then they stay put and I can click on them. I sure wouldn’t want my blogsite visitors to have to do THAT!
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Hi there Themes Staff –
Just wondering if there’s any news on this problem?
I need to start sending my website out to companies and sponsors very soon, so I just thought I’d check. If it seems like this issue is going to take a long time to fix, I could of course change my theme – but I want to make sure that this is the only option first.
I completely understand that you are very, very busy – and many thanks! Jessica x
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Hi Jessica,
I’m sorry that it took us so long to respond to your question.
Looking at your site I could not recreate the issues you mentioned above. Do the errors still occur for you?@paxetbonumcomm: Thank you for bringing it to our attention! The issue has been corrected and should no longer be a problem.
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THANK-YOU for pursuing and resolving this issue! I appreciate the time and effort you spent on it!
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Hi kobenland,
That’s because I’d temporarily altered the menu structure so that the glitch wasn’t such a big problem! I’ve now returned it to how it was before (I.e., Productions/Another Country/etc), so now you should see the problem has returned!
Thank you for your attention and time, by the way.
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Hi Jessica,
Thank you for your help! It took me some time to figure it out but I found the source and corrected the issue. I’m sorry for the trouble!
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