Custom Menu problems

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  longbeachfreelancewriter · Member · Jul 4, 2018 at 3:31 pm

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  Hi,
  I have followed the tutorial for creating a custom menu. But the menus are not publishing or not being saved. I’m not sure what the problem is. As I worked, I could see the menu titles appear in the menu page but then when I would hit publish and go to my site the menu isn’t there. What am I missing?

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · Jul 5, 2018 at 5:03 am

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  hi,

  Make sure you are editing the correct menu.
  In this screenshot, make sure :
  1. you are editing the correct menu
  2. the menu is at the correct location
  3. you add the relevant items
  4. you remember to Save Menu
  https://screenshots.firefox.com/M4ZXSQHuxGFfi0Au/null

  Let us know if you have more questions.

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  longbeachfreelancewriter · Member · Jul 5, 2018 at 1:27 pm

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  Hello,
  Thank you for your reply. It was helpful to see the screen you sent. The first thing I see is that you have buttons and options that I don’t see on my page. For instance, I don’t have a “Save Menu” button, only a “Publish” button and within that a “Save draft” button. Here is a screen capture of my page. Hopefully, you are able to open the link.

  chrome-extension://fdpohaocaechififmbbbbbknoalclacl/capture.html?id=4&url=https%3A%2F%2Fwordpress.com%2Fcustomize%2Ffreelancementalhealthandspiritualitycopywriter.wordpress.com

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  longbeachfreelancewriter · Member · Jul 5, 2018 at 2:46 pm

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  My apologies. I think this link will actually show you the screenshot.

  file:///C:/Users/Tamara/Downloads/screencapture-wordpress-customize-freelancementalhealthandspiritualitycopywriter-wordpress-com-2018-07-05-06_21_17.pdf

  Thanks,
  Tamara

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  kosiew · Member · Jul 6, 2018 at 1:55 am

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  hi,

  I cannot see both of them.

  Please upload it to your Media Library or Google Drive, then share the link here so we can take a look.

  Thanks :)

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  kosiew · Member · Jul 6, 2018 at 4:19 am

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  hi,

  I believe you are using the new interface:
  https://screenshots.firefox.com/Bu6BvO0ctrW6nhdi/wp20180808.wordpress.com

  This could also be a browser issue.
  Can you try this ?

  “This looks like an issue with your browser. Please try the following:

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Disable any ad-blocking and security extensions on your browser

  * Log-out and log back into your WordPress.com account.

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/”

  
  @fstat, https://en.forums.wordpress.com/topic/like-button-not-working-8/

  Let us know if you have further questions.

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  kokkieh · Staff · Jul 8, 2018 at 9:08 am

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  Hi there,

  I’ve made an adjustment on our end, and the menu button on your site should work now when you click it.

  I also see the menu button is hidden behind your custom header image, as you’re using a much bigger image than the 2500 × 250 pixels recommended for this theme, and you need to scroll quite a bit to get it to be visible. I’ve reported that as well to see if there’s any way this can be fixed.

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  longbeachfreelancewriter · Member · Jul 9, 2018 at 12:23 am

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  Thank you. I cropped the picture and now one doesn’t need to scroll down so far. That helps.