Custom nameserver not updating

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  guizaols · Member · May 12, 2022 at 6:14 pm

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  I’m trying to set these custom nameservers to my domain (https://www.mochilaotrips.com):
  – ns1.dns-parking.com
  – ns2.dns-parking.com

  But I’m getting the error: Uknown REST API HTTP code

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 12, 2022 at 11:46 pm

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  Hi there,

  from what I an see those settings have taken effect in the time since you posted this: https://gwhois.org/mochilaotrips.com+dns

  You are able to see your site at mochilaotrips.com now if you visit as well?

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  mochilaotrip · Member · May 13, 2022 at 12:54 pm

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  Hello.

  After I posted here I figured out that I had to access with the owner account and update some contact info. After that I was able to update the nameservers.

  Now I’m able to access my website.

  My only doubt is why the NS was changed after the domain renewal?

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  helper-heroponriki · Member · May 13, 2022 at 2:28 pm

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  Looking at your domain’s API logs, it looks like there were several NS changes requested in the past 6 months:

  – 2021-11-10: guizaols – Nameservers updated to ns1.dns-parking.com, ns2.dns-parking.com

  – 2022-05-12: mochilaotrip – Nameservers updated to ns1.wordpress.com, ns2.wordpress.com, ns3.wordpress.com

  – 2022-05-12: guizaols – Nameservers updated to ns1.dns-parking.com, ns2.dns-parking.com

  WordPress.com does not alter NS records, so that is the log of changes we see on our end.

  Hope that clarifies things!