Custom theme for Envato

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  smokingboris · Member · May 22, 2023 at 2:45 pm

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  Hi,

  ive just purchased a custom theme on Envato.
  but when trying to install it im getting an error. max 50mb zip files can be dragged there.

  my zipfile is 48mb and still get this error -_-

  Please advise!!

  Thanks

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 22, 2023 at 3:15 pm

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  We can’t help as your site isn’t running on the wordpress.com platform but is self-hosted on the Hostinger servers. You must contact Hostinger support to solve your problem.

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  smokingboris · Member · May 22, 2023 at 3:35 pm

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  ok thank you.

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  jmills39 · Staff · May 24, 2023 at 1:16 pm

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  Hello there,

  I wanted to follow up with some additional information. If you would like to get 24/7 chat support from Happiness Engineers here at WordPress.com, you have the ability to migrate your site here with a Business Plan.

  Move to WordPress.com:
  https://wordpress.com/support/import-using-move-to-wordpress-com/

  Please feel free to reply to this message if you have any other questions and have a great day!