Custom theme is not available

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  badalvijay · Member · Aug 4, 2018 at 3:56 pm

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  why i am unable to upload custom theme

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 4, 2018 at 9:28 pm

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  This is the support forum for those who have the wordpress.COM free plan. Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  All sites with upgraded plans like yours include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

  Have you tried using live chat support?
  https://en.support.wordpress.com/live-chat/

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  brookedot · Member · Aug 5, 2018 at 10:14 pm

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  Hi there,

  Uploading a custom theme is only available for sites which have purchased the WordPress.com Business Plan. Your site, moviescloud.movie.blog is a no-cost WordPress.com site, therefore, uploading a theme is not an option on your current plan.

  You can upgrade your plan from our plans page.

  https://en.support.wordpress.com/themes/adding-new-themes/