Custom theme renewal

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  ltodd35 · Member · May 9, 2016 at 3:41 pm

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  Hi,

  I’m just trying to renew my annual $30 charge for customizing the Manifest Theme on my blog. For some reason I cannot find a way to add this to my cart or find any reference to it under ‘Manage Purchases’. I do see recipes from prior years, so I know I need to renew it so my blog looks like it should. Can someone please help me with the steps to do this? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2016 at 3:55 pm

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  Hi there,

  Businesses, organizations and groups of any kind do not own blogs. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  Only one Admin per blog is recommended.
  https://en.support.wordpress.com/user-roles/#administrator

  Subscribed purchases are automatically renewed every year using the credit or debit card information provided upon purchase, so long as the card is still valid and active.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and renew the upgrade(s) and to update credit card details https://en.support.wordpress.com/change-credit-card-details/.

  If you are not the site’s owner, you have to contact them so they can transfer the blog and upgrades to another username account.
  See:
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
  https://en.support.wordpress.com/my-upgrades/#transferring-upgrades