Custom Theme Upload/Install
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I purchased a theme from TeslaThemes.com and created a new wordpress account to set this up. I wanted to install a theme which I have as a zip file but the back end is not allowing me to do so.
Can you please advise?
Thanks,
David
The blog I need help with is: (visible only to logged in users)
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Hi there. You should find out if you can get a refund on that theme as we cannot install themes purchased elsewhere on WordPress.com. The only themes you can use here are the ones listed in the Themes Gallery. http://en.support.wordpress.com/themes/adding-new-themes/
If you want to use a custom theme you’ll need to buy your own domain and hosting and set up a self-hosted site using the WordPress.org software. http://en.support.wordpress.com/com-vs-org/
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Wow… I cannot even tell you how many websites there are that sell custom themes.
What is going? Is this a recent change? I myself just bought one.
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Not at all. It’s simply that there are two different kinds of WordPress, and those themes are for WordPress.org blog, which vastly outnumber WP.com ones.
If you go through the beginner tutorials in the Support docs they tell you this.
All theme designers are used to this and ethical ones will give you your money back. If your seller is not ethical, but you made the purchase via Paypal, you can cancel the charge if you do it within a few days, if I recall.
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Yup, I just figured this out. I think maybe a disclaimer? I’m pretty tech savvy, and just knowing up front that there are two different wordpresses would really have helped.
Once I figured it out, it was a piece of cake, but… before that, it was a bit concerning.
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