Customer Number: 286574797

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  lisapanfax · Member · Jun 23, 2020 at 10:27 pm

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  Hello, I bought the domain from GoDaddy lemontreenyc.com and when I tried to create the site. It is asking me to buy the site, so I paid and this site came up ‘wze.ef4.myftpupload.com’. I am not sure am I supposed to buy another site or my domain will give me the site. Thank you!

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  staff-mckluskey · Staff · Jun 24, 2020 at 8:56 am

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  Hi there!

  Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with GoDaddy), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.