Customer Payment with a Gift Card Failed

  • Unknown's avatar
    bookwormwordnerd · Member ·

    My customer has a gift card and has tried multiple times to place an order, but she keeps getting this message when she inputs her CC info for the amount over the gift card.
    She does not have any saved cards on her account.

    Error: The provided PaymentMethod was previously used with a PaymentIntent without Customer attachment, shared with a connected account without Customer attachment, or was detached from a Customer. It may not be used again. To use a PaymentMethod multiple times, you must attach it to a Customer first.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

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