customer service
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HELP! I am SO frustrated. I have been using my blog site of http://www.upcloseandcaffeinated.wordpress.com and as its getting bigger I would like to have http://www.upcloseandcaffeinated.com as my actual website for business cards etc.
I bought the .com domain from Godaddy for the year. Now how do I get it to connect with my wordpress.com site so I don’t have to use the wordpress.com anymore in my website name URL. I am so confused on what to do.
The blog I need help with is: (visible only to logged in users)
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Here are the instructions for mapping a domaine, though you main need to pay a bit. Not much though:
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I tried that said it was $18 but then says domain is already registered or not available
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@upcloseandcaffeinated
The charge is $13 per year for mapping an existing domain that you already own.re: mapping an existing domain
Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgradingAll wordpress.com blogs are on .wordpress.com subdomains.
WordPress.com does not accept domain transfers but mapping an existing domain is possible.If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/
Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it, and also renew the domain mapping purchase here, each and every year.
Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium upgrade bundle.
In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you do not register a .wordpress.com blog URL first then the software supplies the dot whatever URL so you can proceed with your domain mapping purchase.
See https://en.support.wordpress.com/my-upgrades/
Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here http://en.support.wordpress.com/payment/
It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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