Customer Service

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  jwilder83 · Member · May 9, 2016 at 4:13 am

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  My site is visible but my posts are not accessible. This is the third time now that I have reached out in over a week with no response. http://www.wilderthewandererdotcom.wordpress.com. I changed the name and it worked fine for about a week or so as it seems the web address and site address are mixed up.
  Can someone please respond as this is a bit egregious having to reach out this much with not even a mention of receiving a message.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 9, 2016 at 5:03 am

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  I should have that all fixed up now. Can you take a look and let me know?

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  jwilder83 · Member · May 9, 2016 at 5:06 am

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  Hello Josh,

  Yes it is fixed. Can you explain what may have happened?

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  staff-ozmodiar · Staff · May 9, 2016 at 3:41 pm

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  It was a glitch in the backend. Nothing that you did.

  Our apologies for any inconvenience.

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  jwilder83 · Member · May 9, 2016 at 9:55 pm

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  Well…the glitch is happening once again.

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  jwilder83 · Member · May 9, 2016 at 9:56 pm

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  Now I don’t have a blog at all…

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  staff-ozmodiar · Staff · May 10, 2016 at 2:08 am

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  I am not having any trouble seeing https://lovetravelwander.wordpress.com/

  What happens when you try to visit the site?

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  jwilder83 · Member · May 10, 2016 at 4:19 am

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  This is not the same blog. I had about 10 posts, images etc. This brings you to a first blog with no content. My site was erased.

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  staff-ozmodiar · Staff · May 10, 2016 at 6:05 am

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  Can you show me a screenshot of what you are seeing when you visit https://lovetravelwander.wordpress.com/ ?

  This is what I see: https://snag.gy/lKOZNc.jpg

  Here are some screenshot instructions if you are not familiar with the process:

  Take a Screenshot

  I find http://snag.gy/ to be very useful for sharing screenshots. You can also upload the screenshot to your site’s media library. I will be able to see it there.