customer service

  • Unknown's avatar
    rlauernyc · Member ·

    My credit card was charged for a purchase I never made.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    faisalahammad · Member ·

    Hi there,

    To get a refund, follow the article below.

    WP
    Refund a purchase
    in WordPress.com Support
    4 min read
    You can process a refund directly through your account. This guide explains the WordPress.com refund policy and shows you how to cancel a purchase or renewal and receive a refund. In this guideHow to get a refundWhen do I get my refund?Where do I get my refund?How much will my refund be?Refund periodsPlansAdd-onsDomainsEmailPartner themesPremium pluginsExpress Website Design Se

    If you don’t see the purchase in your history or suspect a fraudulent transaction, contact your bank to request a chargeback; this process may take a couple of weeks to resolve.

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