customer service email

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  yourfountainhead · Member · Oct 21, 2013 at 6:02 pm

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  Does wordpress have a contactable customer service team, and an email address to contact them?

  The blog I need help with is: (visible only to logged in users)

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  jackiedana · Member · Oct 21, 2013 at 7:20 pm

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  You have reached a member of the WordPress.com support staff, and I’d be happy to help you out. What do you need assistance with?

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  yourfountainhead · Member · Oct 22, 2013 at 4:28 am

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  I need current a blog deleted (piratedgypsy.wordpress.com), and another current blog (coisirmanglam.wordpress.com) changed to the above address. Basically merge the two, keeping the piratedgypsy address, and the coirsirmanglam page. I was unaware that I could change the blog address, created the new one, realized I could change the address, tried to merge the two, and ended up locking the piratedgypsy wordpress address. Can you help me with my issue on that end? Thank you so much.

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  jackiedana · Member · Oct 22, 2013 at 4:43 pm

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  We do not have the capability to merge two existing blogs.

  If you’d like, I can empty the content of piratedgypsy.wordpress.com for you and you can then export the content from coisirmanglam.wordpress.com and import it into piratedgypsy.wordpress.com.

  Alternately you can change the address of coisirmanglam.wordpress.com to something that isn’t already in use using the blog rename tool, or you can purchase the custom domain piratedgypsy.com and map it to coisirmanglam.wordpress.com.

  These two links may be useful:

  http://en.support.wordpress.com/moving-a-blog/#moving-between-wordpress-com-blogs
  http://en.support.wordpress.com/changing-blog-address/

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  yourfountainhead · Member · Oct 22, 2013 at 5:42 pm

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  Hello,
  first off, thank you for your help, I love using the wordpress.com website.
  I’d like to go with this option, “If you’d like, I can empty the content of piratedgypsy.wordpress.com for you and you can then export the content from coisirmanglam.wordpress.com and import it into piratedgypsy.wordpress.com. ”

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  jackiedana · Member · Oct 22, 2013 at 6:11 pm

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  Once I empty the site at piratedgypsy.wordpress.com, all content, including posts, pages, comments, and media will be permanently erased.

  Also I noted that you have two blogs:
  thepiratedgypsy.wordpress.com
  and
  piratedgypsy.wordpress.com

  Please confirm that it is piratedgypsy.wordpress.com that you wish emptied, and I will take care of it for you.

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  yourfountainhead · Member · Oct 23, 2013 at 4:08 am

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  Yes, piratedgypsy.wordpress.com the blog I need emptied.

  thank you for your help.

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  jackiedana · Member · Oct 23, 2013 at 4:53 pm

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  I have emptied the blog piratedgypsy.wordpress.com for you.

  You should now be able to import your content from your other blog.

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  danielabycoffe · Member · Oct 28, 2013 at 7:25 pm

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  I started a WordPress blog this morning (transferred my existing domain & paid $13) and deleted it one hour later. How can I request a refund?

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  raincoaster · Member · Oct 28, 2013 at 7:42 pm

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  Try searching the Support documents http://support.wordpress.com/

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  jackiedana · Member · Oct 28, 2013 at 8:25 pm

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  danielabycoffe, I have removed domain mapping and have issued you a refund of $13. The funds should appear in your account within a few days.

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  redunscripted · Member · Oct 28, 2013 at 9:21 pm

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  I am using REPOST to copy an HTML code to imbed in my blog. HOwever, I don’t see an “imbed” option. If I copy/paste the code as directed, this appears only as code. Where do I imbed code so it appears as the reposted article?

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  jackiedana · Member · Oct 29, 2013 at 4:36 pm

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  @thewritingirish, please post your issue as a separate thread.

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  theurbanfilmstage · Member · Nov 19, 2013 at 10:21 pm

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  I am having a problem adding a link to my pay pal donations button in the “text” mode on my site. the link button is not working when I open in a new “text” post mode.

  why is this?

  the site I need help with is http://theurbanfilmstage.com

  If you noticed in the “About” section you see the donation button but cannot click on it

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  jackiedana · Member · Nov 19, 2013 at 10:24 pm

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  @theurbanfilmstage, please post your issue in a separate thread, and we’ll be happy to look into it for you.