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Forums / Customer services

Customer services

  • Unknown's avatar
    littlebigeverything · Member · Apr 10, 2015 at 6:10 pm
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    Does anyone have an email address to Customer Services. Thank you,

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Apr 10, 2015 at 6:11 pm
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    Hi there,

    These are our support options http://en.support.wordpress.com/help-support-options/

    This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

    Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.

    We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

  • Unknown's avatar
    timethief · Member · Apr 10, 2015 at 6:13 pm
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    P.S. We can email Staff at
    help@wordpress.com
    but as I said above it takes longer to get a response and there’s rarely ever a question asked that we Volunteers don’t have an answer for.

  • Unknown's avatar
    littlebigeverything · Member · Apr 10, 2015 at 6:17 pm
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    will you delete my account please and anything relating to it.

  • Unknown's avatar
    timethief · Member · Apr 10, 2015 at 6:24 pm
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    Hello there,

    All blogs are independent websites so what you do one one has no effects on any others.

    To delete a free hosted WordPress.COM blog you must be logged in under the exact same username account that registered the blog. To prevent accidental or inadvertent deletion of blogs, there are multiple warnings given that blog deletion is permanent and irreversible. Lastly, a verification link is sent in an email and must be clicked to delete a blog. If clicking that link does not work then copy and paste it into your upper browser window and click.
    http://en.support.wordpress.com/delete-site/

    Deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made.
    http://en.support.wordpress.com/recycling-blog-names/

    Alternatively, to change blog visibility to private go to > Settings > Reading scroll to Blog Visibility and choose option 3 . See the guide here http://en.support.wordpress.com/settings/privacy-settings/

    Registering an account here required (1) your consent to the Terms of Service and (2) an email address. Any personal information you posted anywhere was posted voluntarily. Both the email address and personal information can be removed or replaced at any time.

    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click.

  • The topic ‘Customer services’ is closed to new replies.

Tags

  • Customer Service
  • deactivate account
  • delete site
  • email

About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 11 years
  • Latest reply from littlebigeverything

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