Customer Support

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  catsully111 · Member · Nov 27, 2018 at 4:06 pm

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  I don’t even know how to describe what happened. Signed up for jetpack and now the site is not accessible. HELP.

  The blog I need help with is: (visible only to logged in users)

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  charleybea · Member · Nov 27, 2018 at 8:44 pm

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  Hello @catsully111,

  Without specific details about your setup, I’d recommend going through this list from the JetPack troubleshooting guide: https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

  There is a link to contact the JetPack team on the page above if working through this list doesn’t solve your issue.

  Also, it appears you may be working with a self-hosted version of WordPress using BlueHost. This forum is for users of the WordPress.com. You can learn more about the differences between the two here.

  I hope this helps some – Best of luck!