customer support

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  crazyycakelady · Member · Apr 14, 2024 at 10:48 pm

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  help understanding a domain transfer

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  tamerlanxxi · Member · Apr 15, 2024 at 1:13 am

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  Can’t recover a password to my website. I’ve tried different solutions to recover a password but it is not working. I have got right username, email and proof that the website is mine. Why it is a big problem to send me a link if i have my own email and username associated with the website you can see below..? But it doesn’t send any links to recover an access. It seems like no one is interested to help with such issues.

  https://hardfightmartialart.wordpress.com/author/hardfightmartialart/

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  justjennifer · Member · Apr 15, 2024 at 4:31 am

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  @crazyycakelady you are receiving help at https://wordpress.com/forums/topic/domain-4219/ Please follow up there as this is a duplicate thread.

  @tamerlanxxi by the information you provided, you need to be logged in with the correct account https://wordpress.com/forums/users/hardfightmartialart/ to access the website hardfightmartialart.wordpress.com

  Make sure you are first logged out of this account tamerlanxxi and then go to the WordPress.com login page. If the password reset or emailing you a one-time login link doesn’t solve the issue, you’ll need to try and recover your account by following the guide at https://wordpress.com/support/account-recovery/

  Just for the future, the best way to get help is by opening your own support thread rather than posting into someone else’s forum thread.