Customer support won’t help me

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  atroger · Member · Nov 13, 2023 at 8:07 am

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  Hello, I’ve been trying to upgrade my plan for over a month but every time I try I get notified that purchases are currently disabled. I’ve submitted many support tickets like it prompts me to but I don’t get any response. It’s been over a month. I’ve done many tickets and not a single reply. Please can you fix it from this forum instead of telling me to send another ticket to the support team that does nothing. I need to upgrade my plan to business. Please just fix this problem and not send a bot response.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 13, 2023 at 8:11 am

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  You got answered by Staff on all previous threads but you never followed up – https://wordpress.com/forums/topic/i-cant-upgrade-my-plane-2/ and https://wordpress.com/forums/topic/purchases-arent-available-at-this-time/