Customer using same coupon twice – WooCommerce Coupons

  • Unknown's avatar
    eternallyarcane · Member ·

    Hello,

    Regarding WooCommerce Coupons. How I can avoid customers using the same coupon code twice? I have a couple of customers doing this. They enter two different emails and checkout as a guest. I do set the coupon “Usage limit per user” to 1, but unfortunately they beat the one time use limitation when they check out as a guest and when they use different email addresses. I have enabled the “customer needs to be logged in to enter their coupon” in the past, but found that it was a hassle for some customers, so they would just abandon their carts. So my question is, is there anything I can do to avoid customers from using the same coupon twice, when they checkout as guest and use different email addresses?

    Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It sounds like you are looking for help with WooCommerce. We can help with WordPress.com sites on this forum. Please post on the WooCommerce support forum here, or if you have paid WooCommerce products, create a support ticket here.

    Thanks!

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