Customers not receiving emails?

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  colemacm20 · Member · Dec 20, 2020 at 8:30 pm

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  A few of my customers are not receiving their order confirmation emails. Why? and how can I fix this?

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  kokkieh · Staff · Dec 21, 2020 at 5:49 am

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  Hi there,

  Is this for https://nibbleathome.com/?

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the WooCommerce plugin you’re using directly for help with this. If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/