Customised upgrade has been purchased but it does not work. Please help!

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  spreedledesign · Member · Feb 7, 2013 at 5:44 am

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  Hi,
  Customised upgrade has been purchased but it does not work. It asked me to purchase the upgrade, instead of updating CSS. What is wrong?

  Thanks,
  Natalie.

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Feb 11, 2013 at 2:55 am

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  Hi there,

  I don’t see any transactions on your account – did you try the purchase on a different account or user name?

  If not, we can try looking up by PayPal transaction ID number (we’ll cross that bridge when we come to it, though – and don’t post that number in the forums if you do happen to have it handy!)

  Cheers!