Customiser refuses to work.

• 

  creatrixkmd · Member · Jun 30, 2021 at 8:26 am

  • Copy link
  • Add topic to favorites

  I’m trying to edit my theme but the customiser will not load. It allows me to click, acts like it’s going to load, and the displays a ‘Sorry, the customizing tool did not load correctly’ message and asks me to try again. Rinse and repeat. Please help!

  The site I need help with is kmdonn24719.wordpress.com.

• 

  chipman27 · Member · Jun 30, 2021 at 9:33 am

  • Copy link

  Hi,

  Have you tried clearing your site’s cache. Doing that may resolve the issue.

  For information on how to clear a site’s cache, visit; https://wordpress.com/support/clearing-your-sites-cache/