Customization functionality on the Sporty theme is not working

  • Unknown's avatar
    workrestandtri · Member ·

    Hi All. I am seeking some help. I am using the Sporty theme on wordpress.com ( Chrome ) , and my Customization page doesn’t have the functionality I recall it having previously. When the customization page loads, I have all the topics down the left side of the page ( eg Header etc ) but they cannot be clicked on and their is no preview in the main part of the page – just blank.

    The same thing happens when I hit the ‘preview’ button for other Themes.

    Any help would be greatly appreciated.

    Paul

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hello there,
    We don’t provide support for any blogs other than those hosted by WordPress.COM and that site is not one of them.

    WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar
    workrestandtri · Member ·

    Hi Timethief

    Thanks for your response.

    I think I have a wordpress.com account, but use BlueHost as my host.

    In this case do I still seek support from wordpress.org, or BlueHost?

    Thanks for your guidance.

    Paul

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