Customize Error

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  glenjr32 · Member · Feb 9, 2021 at 3:36 am

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  I keep getting error message when trying to ‘customize’ my site. I click on customize and get this error

  The webpage at https://thedfwmetro.com/wp-admin/customize.php?return=%2Fwp-admin%2F might be temporarily down or it may have moved permanently to a new web address.
  ERR_HTTP2_PROTOCOL_ERROR

  I unistall and reinstall only way it works, but then it does it again! How can I stop this from happening.

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  franxiscoflores1 · Member · Feb 9, 2021 at 6:47 am

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  Hi there!

  I’m afraid that this site is not hosted with WordPress.com. It is a site using open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.