"customize" feature non-responsive.

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  bfpierce11 · Member · Jul 4, 2013 at 5:11 am

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  The “customize” feature is not saving changes. It simply reads “saving changes” indefinitely, but when I visit the site the changes do not appear. It saves the changes within the “customize” menu but not on the site itself.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 4, 2013 at 5:55 pm

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  NOTE: The Appearance → Themes → Customize section will not load if you have not yet published any content on your blog. To make sure that’s not the problem, you should follow the instructions in this help page: http://en.support.wordpress.com/not-found/

  You do not need to load the design tools unless you have the Custom Design upgrade, which it appears that you have not purchased.
  https://store.wordpress.com/premium-upgrades/custom-design/
  http://en.support.wordpress.com/editing-css/
  http://en.support.wordpress.com/custom-design/custom-fonts/

  All of the very same functions can be accessed from your dashboard.
  Appearance > Header
  Appearance > Background
  Appearance > Theme Options (applicable only to some themes)
  Settings > Reading (set a static front page)
  Site Title and Tagline > Settings > General

  If you are using the “Try Now” preview mode for the paid Custom Design upgrade, https://store.wordpress.com/premium-upgrades/custom-design/ the settings related to that upgrade will save but they won’t show up on your blog unless you have purchased the upgrade.

  To go back to the free options, go to Appearance → Themes → Customize → Colors and click the “exit the preview” link in yellow at the top of the panel on the right.