Customize page down?

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  shannng · Member · Oct 12, 2021 at 10:15 am

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  Hi, clicking customize my page keeps taking me to a blank page with widgets and nothing else. But out of 30 clicks, it will maybe take me to a proper customization page. Is the feature broken?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Oct 12, 2021 at 1:29 pm

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  Hello there,

  clicking customize my page keeps taking me to a blank page with widgets and nothing else.

  This sounds like an odd outcome here, one I can’t replicate at this stage.

  Are you able to share a screenshot via https://snipboard.io/ as this might lead to clues as to why you’re experiencing that.

  Also, can you tell me what browser you’re using along with any browser extensions (particularly adblockers).

  Many thanks.

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  shannng · Member · Oct 12, 2021 at 2:05 pm

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  Im using g chrome and do have an ad blocker on. Would the ad blocker be the reason?

  Funny, it works now.

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  staff-blorbo · Staff · Oct 12, 2021 at 4:44 pm

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  That’s very possible, yes.

  First, please make sure that Chrome is up to date: https://support.google.com/chrome/answer/95414

  If it is, please do these two things:

  1. Try clearing Chrome’s cache and cookies: https://support.google.com/accounts/answer/32050

  2. Try with all Chrome extensions temporarily disabled: https://support.google.com/chrome_webstore/answer/2664769

  Please let us know how each step goes for you, and which version of Chrome you’re using if you’re still having trouble.