CUSTOMIZE, SHARE BUTTONS, TITLE TAG AND OTHER HAS DESAPPEARED
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Hi there. Everything was fine but all the sudden the title tag of all my posts were replaced by a ‘number’, the buttons share on google+, comments, twitter desappeared and I don´t know what happened. could you help me? By the way, ‘customize’ has disappeared as well. I simply can´t do anything!
The blog I need help with is: (visible only to logged in users)
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I am on a PC running windows 10 and using FF51. I can see them for example here https://musiquepourtoutlemonde.wordpress.com/2017/03/06/novo-album-laura-marling-foca-questao-de-genero/
It sounds like you are describing either a connectivity issue or a browser related issue.
Are you using a desktop computer and running an up to date browser version?
Are you using an app?
Do you have a dodgy internet connection?
Make sure you are running an up to date browser version found at https://browsehappy.com
Read all the tips here https://en.support.wordpress.com/browser-issues/ Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Try using another browser.If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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No, I always use PC and Google Chrome to update the blog and the odd thing is I was just updating when this “strange” thing happened
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Have you tried clearing your browser cache and cookies like I requested above?
Exactly which device do you use to connect to the internet ant to wordpress.COM?
What is the version of Chrome that you are using?
If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@vanfdesagmailcom, there were some bugs introduced on 3/7 that were found and fixed quickly, but it sounds to me like you were seeing some problems because of them on that day.
Can you reply back here if you are still having any trouble? I can look in more detail if you are, however, I did just check https://musiquepourtoutlemonde.wordpress.com/ and https://musiquepourtoutlemonde.wordpress.com/2017/03/08/prestes-completar-20-anos-amparanoia-lanca-single/ and the titles of posts look good to me as well as the share button icons on individual posts.
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Yes, I think I’ve experiencing some bugs and instabilities (today, for instance). Thank you so much for your help and for the clarification. :)
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Cheers! Right now, I know there’s an issue with images in the carousel looking distorted and that is already being reviewed by developers. If you spot anything else that you think is a new problem and needs to be checked, let me know and I’d be happy to help check it out and make sure all the troubles have been reported as they should be.
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