Customize Tabs Do Not Work

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  abatexas2020 · Member · Aug 18, 2020 at 11:35 pm

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  Hi — We try to click on the customize tab to modify the site and it just shows up blank. What can we do? Thank you!

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  staff-mckluskey · Staff · Aug 19, 2020 at 7:40 am

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  Hi there!

  I don’t see any sites under your account, what’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  abatexas2020 · Member · Aug 20, 2020 at 3:50 pm

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  I’m not sure why it’s not linked to this profile but the website is AyudaAutism.com

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  staff-doublebassd · Staff · Aug 20, 2020 at 5:21 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help. Looks like the site is hosted with GoDaddy.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!