customize_messenger_channel param to preview as frontend

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  yahyaviy · Member · Aug 5, 2020 at 10:51 pm

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  I cannot customise my selected theme because of this message:
  customize_messenger_channel param to preview as frontend

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  staff-mckluskey · Staff · Aug 6, 2020 at 8:30 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  yahyaviy · Member · Aug 6, 2020 at 9:46 am

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  http://www.vaheedtechnologies.com

  I use bluehost and wanted to customise one of existing themes for my business.

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  staff-mckluskey · Staff · Aug 6, 2020 at 9:47 am

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  In that case, we won’t be able to help you, I’m afraid.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.