Customizer keeps crashing when I try to click ‘edit’ on any section

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  jessicamontessori · Member · Dec 30, 2018 at 8:07 pm

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  Customizer keeps crashing when I try to click ‘edit’ on any section. I have tried using different browsers, restarting, using different computers, clearing cache… I have never had this problem before.

  The blog I need help with is: (visible only to logged in users)

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  eozolins87 · Member · Dec 30, 2018 at 8:36 pm

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  Hi there, I’ve tagged staff to take a look at your account.

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  gemmacevans · Member · Dec 30, 2018 at 9:47 pm

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  Hi jessicamontessori,

  I’ve checked the Customiser on linntonmontessori.wordpress.com and all areas are loading as expected from my side. Are you seeing any error messages? And does this only happen in the Customiser or on other areas too? For example, editing a post or page.

  It would be great if you could make a screenshot of what is happening and upload it to the Media Library or a service like Snaggy.

  If possible, please try connecting to a different network (home, work etc) or using a different device to see whether that makes any difference.

  Thanks!

  
  @eozolins87 — appreciate you tagging this thread.