Customizer not loading

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  kristinejeanne · Member · May 29, 2013 at 5:28 pm

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  problems loading the design tools on the customizer

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 29, 2013 at 5:31 pm

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  The good news is that you don’t have to use it at all because you don’t have a custom design upgrade.

  No changes you try out aside from those such as Custom Background, Custom Header and Theme Options which are stated on the theme description pages for each theme will be visible to visitors unless you purchase an annually renewable custom design upgrade.

  NOTE: As you do not have a CSS upgrade you can skip using the theme customizer. All of the very same functions can be accessed from your dashboard.
  Appearance > Header
  Appearance > Background
  Appearance > Theme Options (applicable only to some themes)
  Settings > Reading (set a static front page)
  Site Title and Tagline > Settings > General

  If you do you purchase an annually renewable custom design upgrade
  note these entries:
  http://en.support.wordpress.com/custom-design/
  http://en.support.wordpress.com/custom-design/editing-css/
  http://en.support.wordpress.com/custom-design/#custom-fonts
  http://en.support.wordpress.com/custom-design/#custom-colors

  When using the theme customizer please be sure you are using a browser and version of it found here http://browsehappy.com and you have enabled third party cookies. http://en.support.wordpress.com/third-party-cookies/

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  jamysc · Member · May 29, 2013 at 5:43 pm

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  I found another support thread that said to go into your blog admin–> setting–> reading and select a home page. Apparently that is the problem for some people, and if there isn’t one selected, it can confuse the customize program.

  I tried it, and it worked for me (I’ve been having the same problem). Hope this works for you.