Customizer not loading

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  eronsberg · Member · Oct 7, 2019 at 11:55 am

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  My customizer is not loading correctly – I have tried multiple new themes, I do not have any plugins (I’m on a free account for wordpress.com), and I am using firefox and have cleared my browser cache. I have scoured the internet for answers and tried everything that was suggested that I have the technical skill for (see above) and nothing has worked. I’m at my wits end, and just really could use some advice as to what else I could try.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Oct 7, 2019 at 12:59 pm

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  It’s usually a browser issue. Try clearing your cache. Or could you see if the same thing happens using a different browser?

  Solve Common Browser Issues

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  staff-zinnia · Staff · Oct 7, 2019 at 2:15 pm

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  I’m following up on the Modlook tag. Please let us know if the browser cache does not fix it.

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  sskwebadmin · Member · Nov 12, 2019 at 6:54 am

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  I’m having the same problem. I’m using Chrome, and have cleared the cache, but the problem persists. The site is arawanganglican.com.au. Can you help?

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  fstat · Staff · Nov 12, 2019 at 7:33 am

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  Hi there,

  Can you please try the following?

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!