Customizer not working, can’t find word press URL, recently added one blog deleted another

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  petuniacat · Member · Aug 21, 2018 at 9:53 am

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  I had a blog I didn’t want anymore. I deleted it. I created a new blog. I changed the email from the one attached to the previous blog. I’m trying to set up the new blog and it’s accepted my name and Avatar. But the customizer won’t work. Just now it work for awhile but when I hit publish it said I wasn’t allowed to customize this blog. I am I’m the only person connected to it. I also can’t find the box with my WordPress URL. I’ve only got the new blogs your URL. Have I made my blog an orphan? 😳 How do I fix this? (Less important but why did itlet me do this if that’s what happened?) Thx.

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Aug 21, 2018 at 10:24 am

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  Hi there,

  If the website you need help with is zeldaparamount.wordpress.com – you should be able to access login at zeldaparamount.wordpress.com/wp-admin

  Use the WP Admin dashboard

  If you’re having trouble logging in, you can use the account recovery form: https://en.support.wordpress.com/account-recovery/

  If you’re having trouble with the customizer loading, you might want to try clearing your browser’s cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Let me know if you need any further support :)

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  gemmacevans · Member · Aug 21, 2018 at 3:02 pm

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  Hi zeldaparamount,

  I noticed we are already helping you in this thread: https://en.forums.wordpress.com/topic/customizer-keeps-dying/.

  I’m going to close this duplicate question in order to keep your support in one place but we’ll continue to follow up with you there.